CRYSTAL POWER & LIGHT COMPANY PRIVACY POLICY

Crystal Power & Light Company® does not and will not rent or sell your email address. Crystal Power & Light Company has created this privacy statement in order to demonstrate its firm commitment to privacy. The following discloses information gathering and dissemination practices for Crystal Power & Light Company Web site: http://www.crystalpowerandlight.com. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. Crystal Power & Light Company’s Web site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and for other purposes. Our Web site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), financial information, and demographic information (like their zip code, age, and/or income level). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the Choice/Opt-Out section below. Financial information that is collected is used to bill the user for products and services. Demographic and profile data is also collected at our site. Crystal Power & Light Company uses this data to tailor the visitor's experience at our site, showing he/she content that Crystal Power & Light Company thinks he/she might be interested in, and displaying the content according to his/her preferences. Crystal Power & Light Company may conduct online surveys in which we ask visitors for contact information (like their email address), and demographic information (like their zip code, age, or income level). Crystal Power & Light Company uses contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the Choice/Opt-Out section below. Crystal Power & Light Company runs contests/sweepstakes on our site in which we ask visitors for contact information (like their email address), and demographic information (like their zip code, age, and/or income level). Crystal Power & Light Company uses contact data from our contests/sweepstakes to send users information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the Choice/Opt-Out section below. Special Privacy Notice Related to Children's Online Privacy Protection. Although Crystal Power & Light Company Web site is not specifically directed toward children, and Crystal Power & Light Company does not collect personal information from persons under the age of 13 on its Web site, we recognize that our Web site appeals to a general family audience and that parents and children visit this site because of the appealing and family-friendly nature of our products. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13. Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other Web filtering technology to supervise children's access to the Internet. Please visit www.ftc.gov/kidsprivacy for information from the Federal Trade Commission about protecting children's privacy online. Choice/Opt-Out Crystal Power & Light Company Web site provides users the opportunity to opt-out of receiving communications from us. If you prefer not to receive direct marketing from us, please let us know. You can call us at 503-581-3024 or send us an email at info@crystalpowerandlightco.com. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address, or other contact information with us, please contact us in the same way. If you like, you may use either of the following statements in your message to us:

• "I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events."
• "I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions, or upcoming events."

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates. Please note that any requests to remove or update your contact information may take up to ten days for your email request and 6-8 weeks to process your postal mail request. Correct/Update This Web site gives users the following options for changing and modifying information previously provided.

1. Go to http://www.crystalpowerandlight.com to login and edit your online account information.
2. Email: Go to http://www.crystalpowerandlight.com/contact/

Contacting Crystal Power & Light Company Web Site If you have any questions about this privacy statement, the practices of this site, or your dealings with Crystal Power & Light Company Web site, you can contact: Crystal Power & Light Company, 100 Commercial St NE, Salem, OR, 97301 Phone: 1-503-581-3024 Email: info@crystalpowerandlightco.com